Growth is no longer just about revenue — it’s about resilience. In an increasingly complex and fast-paced business environment, organizations that scale successfully do so by combining strong change management, the right systems, and clear leadership structures.

At Lateral Solutions, we help ambitious founders and executive teams evolve from reactive operations to proactive, systematized growth. If you’re preparing to scale or already in the thick of it, these three pillars are essential:

1. Enhancing Organizational Change Management

2. Best Business Systems for Scaling Companies

3. Leadership and Decision-Making Systems

Let’s explore how to integrate these into your business so you can lead confidently and scale sustainably.

1. Enhancing Organizational Change Management: Moving From Resistance to Momentum

No matter how well you plan your next strategic move — new technology, new hires, a restructure, or market expansion — change creates disruption. And unmanaged disruption breeds resistance, confusion, and failure.

That’s why we lead our clients through change from the inside out — helping teams embrace transformation rather than fear it.

Key Elements of Our Change Management Framework:

• Clarity of Purpose – Why are we doing this, and what does success look like?

• Stakeholder Alignment – Who’s impacted, and how are we involving them?

• Change Champions – Who can model and reinforce the behaviors we need?

• Feedback Loops – How are we measuring adoption and making real-time adjustments?

Through our Organizational Change Management engagements, we help leadership teams communicate clearly, roll out change intentionally, and sustain buy-in across every level of the company.

“Jon’s change framework turned our team’s skepticism into alignment. The shift was tangible — and permanent.”
— Client Results

Change doesn’t have to be painful. With the right approach, it becomes a competitive advantage.

2. Best Business Systems for Scaling Companies: Streamlining Without Slowing Down

When your company starts to scale, the cracks show fast. Missed emails. Lost tasks. Messy handoffs. Delayed decisions. The root of it all? Poor systems — or too many of them.

We help growth-stage companies implement the right systems to reduce friction, align teams, and support real-time visibility across the business.

What Makes a System “Scale-Ready”?

• It replaces manual tasks with automation

• It connects cross-functional teams (sales → ops → finance)

• It creates a single source of truth

• It’s easy to onboard new team members into

Must-Have Systems for Scaling Organizations:

• CRM: Centralize client relationships and sales pipelines (e.g., HubSpot, Salesforce)

• PM Tools: Manage team workflows (ClickUp, Notion, Asana)

• SOP Repositories: Make process documentation accessible and actionable

• KPI Dashboards: Track performance, forecast needs, and optimize execution

• Automation Layers: Reduce manual work (Zapier, Make, native integrations)

We assess your current tech stack, remove redundancy, and map tools to your unique business model — so your systems serve your strategy, not the other way around.

“We went from 6 disconnected platforms to 3 integrated systems — and doubled our team’s output.”
— See more stories

3. Leadership and Decision-Making Systems: Creating Clarity at the Top

If your team doesn’t know who decides what — or how decisions are made — you’ve got a scaling liability.

Most companies struggle not because they lack talent, but because they lack a decision-making framework. This leads to:

• Delayed execution

• Redundant efforts

• Conflict between departments

• Founder dependency

At Lateral Solutions, we guide leadership teams to adopt structured systems for decision-making, empowering leaders to move faster, with more alignment and less drama.

We Help Clients Build:

• RACI Matrices – So everyone knows who’s Responsible, Accountable, Consulted, and Informed

• OKRs and Quarterly Priorities – To anchor decision-making to measurable outcomes

• Meeting Rhythms – Weekly or biweekly leadership syncs focused on solving real bottlenecks

• Escalation Protocols – So frontline teams can push up critical issues without clogging leadership bandwidth

These aren’t just buzzwords — they’re foundational to companies that run without chaos.

“Implementing decision frameworks gave us the confidence to delegate — and finally get out of the weeds.”
— Founder Feedback

How These Three Systems Work Together

Too often, companies address these elements in silos. A new CRM here. A leadership retreat there. An organizational restructure with no change plan behind it. But at Lateral Solutions, we integrate all three pillars into one cohesive strategy:

✅ We Build Systems – that reduce friction and align performance
✅ We Guide Change – so teams embrace new ways of working
✅ We Coach Leaders – to make decisions faster and lead with clarity

When these systems are in place, your organization doesn’t just grow — it becomes unstoppable.

📞 Let’s explore what that could look like for your business. Book your free strategy session today.

Additional Resources for Forward-Thinking Leaders

📘 Learn how curiosity drives innovation and scalable leadership in Jon Bassford’s book, The Curious Leader. Download a free chapter now.

🎤 Looking for a dynamic speaker on systems, growth, or organizational change? Book Jon for your next leadership offsite or industry event.

💡 Get more insights on leadership, scale, and transformation on our blog or explore our client wins in the media library.