Scaling a business is not just about growth — it’s about transformation. And that transformation starts at the top.
As a founder, your mindset, systems, and communication style set the tone for the entire organization. But as your company grows, what got you here won’t get you there. To continue thriving, you’ll need to evolve your leadership, guide your team through change, and install systems that allow you to grow without chaos.
At Lateral Solutions, we support this transformation across three critical pillars:
Founder Coaching for Visionary Leadership
Enhancing Organizational Change Management
Choosing the Best Business Systems for Scaling Companies
Let’s explore how these elements combine to future-proof your company — and your role as a leader.
Many founders build successful businesses by being everywhere, doing everything, and making every decision. But at a certain stage, that approach becomes unsustainable — and even damaging.
Signs You’re Ready for the Next Level of Leadership:
You feel burned out from constant decision-making
Your team isn’t stepping up because you’re still too involved
You’re unclear on your true CEO role
You’re stuck in operations instead of leading innovation
Our Founder Coaching for Visionary Leadership helps founders step out of survival mode and into a more strategic, scalable mindset. Through customized coaching, we help you:
Redefine your role based on future company needs
Build a leadership identity that enables delegation and trust
Create time for visioning, partnerships, and growth
Overcome imposter syndrome and decision fatigue
“Jon’s coaching was more than tactical. It transformed how I think, how I lead, and how I prioritize. It changed everything.”
— More Success Stories
You are your business’s most important system — and we’ll help you make that system thrive.
Growth requires change — but change can be hard. Team members get anxious. Long-standing habits clash with new systems. Miscommunication erodes trust.
Without a thoughtful approach to change management, even the best strategies fall flat.
At Lateral Solutions, we blend operational strategy with human psychology to help leaders implement change with clarity and compassion.
We Help Clients Navigate Change By:
Defining and communicating a compelling vision for change
Identifying change champions within the team
Setting up structured rollouts with clear milestones
Building two-way feedback loops to adjust in real-time
Through our Organizational Change Management programs, we don’t just “install” change — we embed it into your culture.
Common Change Scenarios We Support:
Leadership restructuring
New software/platform rollouts
Shifts in service models or revenue streams
Mergers, acquisitions, or funding events
Change doesn’t have to equal confusion. With the right strategy, it can build momentum, loyalty, and renewed purpose.
“Jon’s guidance helped us avoid team resistance and turn a restructuring into a rallying point.”
— Client Testimonials
Choosing the right systems is often the difference between a business that grows with grace — and one that collapses under its own weight.
But too many leaders either:
Overinvest in tools they don’t fully use
Stitch together disconnected platforms
Ignore systems altogether and rely on manual processes
At Lateral Solutions, we help businesses implement the right systems based on their unique stage, team, and goals.
Core Systems Every Scaling Company Needs:
CRM (like HubSpot or Salesforce) – to manage customer relationships and pipelines
Project Management (Asana, ClickUp, Notion) – to track execution and progress
Internal Knowledge Base (Notion, Confluence) – to document processes and SOPs
KPI Dashboards (Databox, Airtable, Google Sheets) – to monitor what matters most
Automation Platforms (Zapier, Make) – to reduce repetitive work
What Makes a System “Scalable”?
It’s easy to train new hires on
It integrates with other tools seamlessly
It provides clear visibility across departments
It’s flexible enough to evolve as you grow
We don’t push a specific tech stack. Instead, we assess your business model, workflow needs, and growth trajectory — then recommend what actually fits.
“We didn’t need more tools. We needed the right ones, connected in the right way. That’s exactly what we got.”
— See Real Outcomes
What sets Lateral Solutions apart is our holistic, founder-first approach. We don’t treat leadership development, change management, and systems as separate silos. We integrate them into a single transformation roadmap.
✅ We Coach You – to step into your highest-leverage leadership role
✅ We Guide Your Team – through change with empathy and structure
✅ We Implement Systems – that allow you to grow without chaos
📞 Ready to lead your business into its next chapter? Book your free consultation and let’s map out your strategy together.
📘 Get inspired by Jon Bassford’s book The Curious Leader, a practical guide to innovation-driven leadership in modern organizations.
🎤 Bring Jon to your next company retreat or mastermind — explore his keynote speaking topics designed to shift mindsets and systems.
🧠 Browse our blog for more insights on scaling operations, change management, and founder psychology.
🎬 Watch real transformation stories on our media page.
JD, MBA, CAE
Jon Bassford, JD, MBA, CAE, is an expert in curiosity-driven leadership. Not your typical operations professional, Jon has applied his curiosity to launch, manage, and improve operations for organizations ranging from venture-backed startups to global nonprofits with far-reaching impact.
Schedule a consultation with us today and discover how tailored strategies and expert guidance can unlock your business’s full potential.
Our approach combines data-driven diagnostics, tailored solutions, and leadership development. Led by Jon Bassford, we focus on empowering businesses to scale efficiently while fostering operational clarity and innovation.
Operational audits identify inefficiencies, streamline processes, and provide actionable insights. They serve as a foundation for sustainable growth by optimizing your operations and aligning them with your goals.
The Growth Navigation System is a comprehensive diagnostic tool that evaluates Operational Excellence and Transformation Readiness, helping businesses prioritize key areas for improvement and growth.
Executive coaching enhances leadership capabilities and ensures that leaders can effectively implement strategies uncovered during audits and diagnostics. It bridges the gap between operational insights and actionable leadership.
Take the first step toward transforming your business. Connect with us today to unlock operational clarity and drive sustainable growth.
At the heart of our work lies a passion for empowering businesses to scale efficiently and thrive in today’s competitive landscape.